First of all, check your profile settings:
- Did you check "receive notifications by email"? Go to "Profile & Settings" > "Account". Check the box before "Receive email notifications" (see figure 1) and click "Safe account settings".
- Did you enter your date of birth? Go to "Profile & Settings" > "Profile". Enter your date of birth as dd-mm-yyyy (see figure 2) and click "Save".
- Did you answer the questions in your profile? Go to "Profile & Settings" > "Profile". Answer the questions (see figure 3) and press "Save".
- Did you connect your PayPal account? If you need help, you can find the instructions here: How do I connect a PayPal account?
The algorithm decides which translators receive a notification for an assignment. For some language pairs there are many translators active on our platform in relation to the number of assignments.
Sometimes it can take a while before you receive a notification. When an assignment is available for you, you will be notified by email.
Figure 1: Make sure you checked "Receive notifications by e-mail"
Figure 2: Enter your date of birth
Figure 3: Answer the questions